An online – store of leather accessories Averinaoksana.com gives everyone buyer the right to a free return or exchange of goods. *
(provided that the appearance or the declared characteristic does not match. If the goods aren’t presented visually in size or aren’t simply pleased, the transportation costs for delivery to the recipient, return of the goods to the sender, and the goods exchange service are paid by the client)
You are allowed to return or exchange the goods in 14 days according to the law of Ukraine. The main condition for the return or exchange of goods is to maintain its original form.
Goods that are to be returned or exchanged should not be in use. Also, the delivery of goods in both directions must be bayed by a buyer in both directions according to the current tariff.
A buyer have to make sure that the conditions of the delivery are observed, the goods are fully consistent with the order and there is no manufacturing defect, including scratches and other defects at the receipt of the goods.
Please, check the goods carefully.
Claims for defects are not accepted after you purchase the goods.
You may return or exchange the goods because of any defects immediately upon receipt of the goods .
The refund takes place within 1 to 3 days from the moment we receive the return of the parcel (*provided the case of full prepayment and rejection of the goods by ‘Nova Poshta’)
All damage that was not obtained under normal use and that did not occur due to material or manufacturing defects is NOT covered by the warranty.
Please, contact us in any convenient way, if you did not find the answer to your question.